e77e Privacy Policy — How We Handle Your Data

e77e (referred to in this document as "we", "us", or "the Platform") is committed to protecting the privacy of all players and users of https://e77e.club. This Privacy Policy describes in detail the categories of personal data we collect, the purposes for which we process that data, the third parties with whom we may share it, and the rights you hold as a data subject under applicable law.

By registering an account, making a deposit, or otherwise using e77e's services, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the platform and contact support to close your account.

e77e collects personal information in the following categories. We collect only what is necessary to provide our services, comply with legal obligations, and protect the integrity of our platform.

e77e uses the personal data we collect for the following purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

• To create and manage your player account, including age and identity verification in compliance with our 21+ policy.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other accepted payment channels, and to maintain accurate financial records.
• To detect and prevent fraud, money laundering, collusion, and other prohibited conduct as described in our Terms and Conditions.
• To provide customer support and respond to queries, complaints, or requests submitted via email or other support channels.
• To personalise your platform experience, including surfacing game recommendations and promotions relevant to your play history and preferences.
• To comply with applicable legal and regulatory obligations, including anti-money laundering requirements, age verification mandates, and lawful requests from competent authorities.

We do not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without your knowledge. Any profiling conducted for responsible gaming or fraud detection purposes is carried out by trained personnel and is subject to human review.

e77e processes personal data on the following legal bases. For each category of processing activity, at least one of the bases listed below applies.

e77e does not sell, rent, or trade your personal data. We may share your personal information with the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary for the stated purpose.

Payment processors (bKash, Nagad, Rocket, and card processors) receive only the minimum data required to authorise and complete your transaction. Game content providers such as Pragmatic Play and Evolution Gaming receive anonymised session identifiers for game integrity and RTP audit purposes — they do not receive your name, mobile number, or payment details. Law enforcement and regulatory authorities may receive data when e77e is subject to a lawful order or is legally required to disclose information.

e77e uses cookies — small text files stored on your device — to maintain your session, remember your preferences, and ensure the platform functions correctly. We use the following categories of cookies: session cookies (deleted when you close your browser), functional cookies (persist to remember your language and login state), and security cookies (used to detect and prevent fraud and unauthorised access).

e77e does not use third-party advertising or behavioural tracking cookies. We do not share cookie data with ad networks or social media platforms. You may disable cookies in your browser settings, but doing so may affect the functionality of the platform — specifically, you may not be able to remain logged in or access real-money game features.

e77e implements industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using SSL (Secure Sockets Layer) technology. Player account passwords are stored using one-way cryptographic hashing — e77e staff cannot retrieve your password in plain text, only reset it.

We restrict access to personal data to those e77e employees, contractors, and service providers who need it to perform their functions, and all such parties are bound by confidentiality obligations. Despite these measures, no data transmission over the internet is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights and freedoms, e77e will notify affected players as soon as reasonably practicable.

e77e retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Financial transaction records are retained for a minimum of 5 years following the transaction date to satisfy AML and audit requirements. KYC identity documents are retained for the duration of the account relationship plus 5 years. If you request account closure and deletion of your personal data, e77e will delete or anonymise all data that is not subject to a legal retention requirement within 30 days of the closure request being confirmed.

As a player on e77e, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

e77e strictly enforces a minimum age of 21 years for all account holders. We do not knowingly collect personal data from persons under the age of 21. If we become aware that an account has been registered by or on behalf of a person under 21, we will immediately suspend the account, void any bonus balances, and initiate deletion of the personal data collected, subject to any legal retention requirements. If you believe a minor has registered an account on e77e, please notify us immediately at [email protected] so we can investigate and take appropriate action.

e77e reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we process your personal data, we will attempt to notify registered players via the mobile number or contact details held on their account prior to the changes taking effect. Your continued use of e77e after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should discontinue use of the platform and may request account closure by contacting support.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way e77e handles your personal data, please contact our support team. We are committed to resolving all privacy-related queries promptly and transparently.

You can reach us by email at: [email protected]